01
Experience
Customersai • Boston, Ma, USA • 2025
Head of Solutions
I lead Solutions Engineering at CustomersAI, where I connect product innovation, partner integrations, and sales. My focus is helping brands unlock first-party and third party data through machine learning — recovering missed customer activity, improving ESP performance, and driving measurable revenue gains through smarter segmentation, marketing and data visibility.
I work closely with integration partners, guide new implementations, and lead head-to-head comparisons that prove our accuracy and ROI. I help shape product development, guide identity resolution and deliverability improvements, and create content — from podcasts to case studies — that show how CustomersAI makes ESPs smarter, leaner, and more profitable.
BRIJ • New York, NY, USA • 2025
Offline Signals Consulting
I worked with the Brij engineering team, on a short term basis, to pioneer a first of it's kind; server side conversion tracking for non D2C purchases. This solution allows merchants to generate signal for orders on unreachable channels like Amazon, Target, etc… Without access to third party sell through data 📡
Elevar • Charleston, SC, USA • 2021—2025
Lead Solutions Engineer
As a bridge-builder at Elevar, I collaborated closely with tech giants to engineer bleeding-edge marketing solutions. My work didn't just push boundaries; it often set new benchmarks, influencing approaches adopted industry-wide. From writing prototypes to presenting at conferences, I played a key role in shaping both Elevar's technology and narrative, fuelling the rapid growth that culminated in acquisition in April 2024.
Delivered sales engineering, solutions design, and data architecture for leading high-growth online retailers, including many notable brands like Skims, Vuori, Netflix and many more.
Engineered and managed API integrations connecting Elevar with key advertising/marketing platforms (Meta, Google, TikTok, Snapchat, Klaviyo) and numerous other data destinations.
Key contributor to R&D, driving innovations that enabled merchants using Elevar to increase revenue by at least 25%! Nope. Not just a made up number, ask and i'll show you! 😉
Cultivated and managed strategic technology partnerships with the biggest players in tech.
Performed comprehensive data analytics: tested vendor services, built data pipelines, conducted internal analyses, prototyped new features, and developed ROI metrics to quantify and prove product value.
Acted as a key educator, developing and delivering training materials (podcasts, seminars, documentation) for internal staff, agency partners, sales teams, and clients.
Technical Proficiency: Fluency across a modern toolchain including TypeScript, Google Cloud (BigQuery, Pub/Sub), AI/LLM (Gemini), testing frameworks (Vitest), data analysis platforms (Hex), and tracking tools (GTM/GTM SS/GA4/Looker etc…)
Miga • Edmonton, AB, Canada • 2016—2021
Founder
After graduation, I immersed myself in e-commerce, bootstrapping two Shopify stores that generated 7 figures in revenue. One venture grew into Canada's largest online Minoxidil retailer, and was acquired by a pharmaceutical company in early 2021. The second, operating in the sporting goods sector, was acquired by a regional retailer in late 2021. Scaling these businesses gave me insights into the power of e-commerce, the crucial role of marketing and ad tech, and the complex digital and logistical challenges merchants face. These lessons continue to shape my understanding of the e-commerce landscape and motivate the problems I'm interested in solving.
Handling everything from Shopify development and inventory procurement to performance marketing, product creation, and warehousing meant 'wearing every hat' which cultivated a unique empathy for and understanding of the online merchant experience.
02
02
Education
Bachelor Of Computing Science • University Of Alberta • 2012—2016
Software Engineering
Pursuing a Computing Science degree at the University of Alberta advanced my programming and software development capabilities, empowering me to build the solutions I had previously only envisioned. Critically, the program's blend of theory and practical application revealed the potential of machines to solve business problems. These insights sparked a passion for employing technology to solve real-world challenges, a fascination that continues to drive my thinking.
04
Skills
Sales Eng.
Dev
Ed
Data
06
Podcasts
THE CUSTOMERSAI PODCAST • 2025
A More Nuanced View Of LTV With JJ Reynolds
THE CUSTOMERSAI PODCAST • 2025
How iOS26 Changes Impact Your Digital Marketing
THE CUSTOMERSAI PODCAST • 2025
This Is How Cookies Impact Your Marketing Spend
THE CUSTOMERSAI PODCAST • 2025
The History Of Anonymous Online Identification
H Street Digital • 2025
Why Server Side Tracking Matters More Than Ever in 2025
The Conversion Tracking Playbook • 2025
The Perils of User Identification in Modern Browsers
The Conversion Tracking Playbook • 2024
Construction and Calculation of Meta EMQ Scores
The Conversion Tracking Playbook • 2024
Incrementality In Advertising with Scott Zakrajsek of Power Digital
The Conversion Tracking Playbook • 2024
The Future Of Affiliate Marketing with Jonathan Snow
The Conversion Tracking Playbook • 2024
Server Cookies and Why We Love Them
The Conversion Tracking Playbook • 2023
Intersection of Technical & Marketing Skills with Simo Ahava
The Conversion Tracking Playbook • 2023
The impacts of iOS 17's ITP Tracking Preventions
The Conversion Tracking Playbook • 2023
GA4 & Big Query: Takeaways from Johan van de Werken
The Conversion Tracking Playbook • 2023
MS Clarity: Easy Automated Analysis
07
Seminars & Panels
Elevar Summit • 2024
The Future of Attribution and Cross-Channel Measurement
I'm joined by Ash Melwani (Obvi), Ron Jacobson (Rockerbox) and Cam Bush (HexClad) to discuss the future of attribution at the Elevar Summit 2024.
EEE MIAMI • 2024
Scaling Smart: CEO Perspectives on Data and Sustainable Growth
I'm joined by Tero Isokauppila (Four Sigmatic) and Rene Delgado (The Indoor Golf Shop) to discuss scaling a business on Shopify through the lens of data at the EEE Miami 2024 conference.
08
Performance Results
10
Contact
Phone
Socials
Location

